Terms of Service
Last updated: September 14, 2026
Welcome to Qwikly. By using our app, you agree to these Terms of Service. Please read them carefully.
1. About Qwikly
Qwikly is a marketplace that connects dance students with dance teachers for live 1-on-1 lessons and asynchronous video feedback. Qwikly provides the platform; teachers are independent service providers, not employees of Qwikly.
2. Eligibility
You must be at least 18 years old to use Qwikly. By creating an account, you confirm that you meet this requirement and that all information you provide is accurate.
3. Accounts
You are responsible for maintaining the security of your account credentials. You must not share your account or use another person's account. Notify us immediately if you suspect unauthorized access.
4. For Students
- You may browse teachers, book lessons, and purchase video feedback packages.
- All payments are processed through Stripe. By making a purchase, you agree to Stripe's terms.
- Lesson cancellations and refund eligibility are subject to the cancellation policy displayed at booking time.
- Videos you submit for feedback are shared only with the teacher you select.
5. For Teachers
- Teachers must apply and be approved before offering services on Qwikly.
- Teachers set their own prices and availability.
- Qwikly retains a 15% platform fee on all transactions. Teachers receive 85% of each payment.
- Teacher payouts are processed through Stripe Connect, and teachers must complete Stripe's identity verification. Where Stripe Connect is not available in a teacher's country, payouts may be arranged through alternative methods.
- Teachers are responsible for the quality and accuracy of their instruction and feedback.
- Teachers must not solicit students to transact outside of Qwikly to avoid platform fees.
6. Content
You retain ownership of content you upload (videos, photos, text). By uploading content to Qwikly, you grant us a limited license to store, display, and deliver that content as part of the service.
You must not upload content that is illegal, harmful, infringing, or violates the rights of others. We may remove content that violates these terms.
We have zero tolerance for objectionable content and abusive behaviour. Nudity or sexual content, violence or dangerous acts, harassment or bullying, hate speech, spam or misleading content, and impersonation are not permitted, and accounts responsible for them may be suspended or removed. These are the categories you can report against in the app.
Every video, profile, and practice submission in the app can be reported from the app itself. We review reports within one business day and will remove anything that breaks these rules. Reports cannot be withdrawn once sent.
You can also block another user at any time from their profile. Blocking stops any new interaction between you and them, including bookings, questions, reviews, and notifications, and hides their videos and profile from you. Work you have already paid for stays available to both of you so that a block never removes access to a lesson or feedback package you bought. You can see and undo your blocks under Settings → Safety → Blocked Users.
To report something you cannot reach in the app, or to follow up on a report, write to support@getqwikly.com.
7. Payments and Fees
All prices are displayed in USD. Stripe processes all payments. Qwikly does not store your payment card details.
Refunds for live lessons follow the cancellation policy: a student who cancels more than 24 hours before the lesson receives a full refund; cancellations within 24 hours are not refundable. If a teacher cancels or declines a lesson, the student is made whole: a full refund for a lesson paid for directly, the credit returned to their package for a lesson drawn from an open package, or that lesson's share of the package price in cash if the package has already closed. Lesson and video feedback packages are refundable on a pro-rata basis for any unused lessons or reviews.
8. Live Lessons
Live lessons are conducted through in-app video calls. Both parties are expected to join on time. Repeated no-shows may result in account restrictions.
9. Prohibited Conduct
You must not:
- Use Qwikly for any unlawful purpose
- Harass, abuse, or threaten other users
- Upload inappropriate, explicit, or harmful content
- Attempt to circumvent the platform to avoid fees
- Create fake accounts or impersonate others
- Reverse engineer or interfere with the app's functionality
10. Termination
We may suspend or terminate your account if you violate these terms. You may delete your account at any time through the app settings. Upon deletion, your personal data will be removed in accordance with our Privacy Policy.
11. Limitation of Liability
Qwikly provides the platform "as is." We are not responsible for the quality of instruction provided by teachers, disputes between users, or technical issues beyond our control. Our liability is limited to the amount you paid through the platform in the 12 months prior to any claim.
12. Dispute Resolution
If you have a dispute with another user, please contact us first at support@getqwikly.com. We will make reasonable efforts to help resolve the issue. Any legal disputes will be governed by the laws of the State of California.
13. Changes to These Terms
We may update these Terms from time to time. Continued use of the app after changes constitutes acceptance. We will notify you of significant changes through the app or by email.
14. Contact Us
Questions about these Terms? Contact us at support@getqwikly.com.
